GE Profile PFE28RSHSS Refrigerator Review
An eye-catching profile.
The last GE Profile fridge we tested was a hard act to follow. The PFE29PSDSS received our Best Fridge of the Year award for 2013, offering unparalleled cooling performance, several useful features, and tons of storage space. Replacing the now discontinued French door is the GE Profile PFE28RSHSS (MSRP $3,100), another excellent product that lives up to the standard set by its predecessor.
While overall performance was still impressive, competition has stiffened over the past year. Some small temperature issues and reduced interior space—likely due to the addition of a second icemaker—led to a slightly lower score. If you don't specifically need two icemakers, you may want to consider GE’s equivalently priced Café alternative.
Design & Usability
Breaking the mold
A stainless finish, that’s easily smudged, and curved handles are par for the course these days. It’s the unusual dispenser niche that really makes this Profile stand out.
Most fridges either have completely flat doors, or—like this GE—have a gentle slope to them. What other fridges don’t have is a bulging dispenser niche. The added depth and unusual height mean you’re all set to fill anything from a gallon jug to a large mixing bowl with water or ice. And you can do so precisely, without a measuring cup, thanks to the Precise Fill feature.
The control panel combines physical buttons with a touch panel that’s very easy to navigate. Each dispenser mode is also accompanied by a neat little animated screen.
The inside is straightforward and almost identical to the previous model. Adjustable shelves, bright LED lighting that ramps up to help your eyes adjust, and a temperature-controlled drawer are all staples of a high-end fridge, and present here.
Some of the door shelves also comes with rubberized mats—great for keeping things in place and containing spills. You also get a drop-down tray underneath the dairy bin, perfect if you like to buy lots of short items like yogurt or extra sticks of butter and cream cheese.
In the freezer, an unusually shaped ice bin sits on the left side of the upper drawer. You’ll want to be careful taking it out of the freezer when full. We found stray cubes could easily slide over the bin’s lip and down into the back of the freezer. When that happened, we had to bend down awkwardly to fish it out.
Controls for both the freezer’s icemaker and the door-mounted one in the fridge are on the external panel, instead of the icemaker itself. So you won’t have to fumble around for a switch if you decide to turn it off.
Performance & Features
Impressive, but imperfect
This Profile's test results were some of the best we've seen, but uniformly warm temperatures in the main fridge section kept it from achieving perfection. Fortunately, it's an easy fix: Simply turn down the thermostat by about two degrees for optimal performance.
Other test results were even better, especially the excellent crispers and overall energy efficiency, despite the presence of two icemakers. Dual icemakers are probably the most distinctive feature in this machine, but they’re not alone: GE’s Precise Fill allows you to remove the guesswork—and measuring cup—when using a specific amount of water for recipes, or just to make a simple cup of tea.
In addition to traditional fridge features, such as Turbo Cool and Turbo Freeze mode, there’s a setting that allows you to up the overall humidity inside your fridge. If you like to stock each shelf with product, consider giving this option a try.
Underneath the control panel, you’ll find a USB port tucked away. This allows you to upload pictures onto a slideshow that will scroll across the control panel when not in use. Since the exterior isn't magnetic, this is a rather sensible extra.
Inside the fridge, the temperature adjust drawer under the crispers comes with three distinct temperature settings: Meat (32°F), Beverage (34°F), and Deli (36°F). If you just want to keep the drawer at the same temperature as the rest of the fridge, push the drawer’s control button a fourth time and it’ll go into a neutral state.
For in-depth performance information, please visit the Science Page.
A Luxurious High-End Fridge
Even if it doesn’t quite live up to the older model's perfection, the GE Profile PFE28RSHSS is nevertheless one of the best fridges on the market. With dual icemakers, plenty of useful features, and a ton of accessible storage space, this fridge is an excellent choice for almost any kitchen.
Some issues with temperature output in both the fridge and freezer kept certain scores down, but there’s nothing unforgivable about this particular appliance—and a lot that makes it a great buy.
If you’re not sold on the bulging dispenser design, or simply don’t need two sources of ice, consider the GE Café CFE28TSHSS. This nearly identical product comes with all the features you find on the Profile minus the second icemaker—but in its place, you get a hot water dispenser. Both products are retailing for a few dollars less than the full $3,100 MSRP.
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